Documentation Section
Troubleshooting
This section provides diagnostic guides, issue-specific reference documents and a FAQ for the CarSyncPro WordPress Plugin. Use these documents to identify the cause of a problem and apply the correct fix.
Documents
Document
API Connection Errors
This document covers common API connection problems that can prevent the CarSyncPro plugin from retrieving vehicle listings from the AutoScout24 API. It lists likely causes, diagnostic checks and corrective steps. The carcuro API source connects the same way and is…
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Cron Errors
This document covers problems related to scheduled import automation, including WP-Cron failures, server-cron configuration issues and image queue worker errors.
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Email and Lead Errors
This document covers problems related to the vehicle inquiry form, test drive booking form, email delivery, lead management and notification settings in the CarSyncPro plugin.
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Troubleshooting FAQ
This document answers the most frequently asked troubleshooting questions for the CarSyncPro plugin. For detailed step-by-step guides, follow the links to the relevant troubleshooting documents.
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Frontend Display Issues
This document covers problems with how vehicle listings are displayed on the public-facing pages of a WordPress site using the CarSyncPro plugin. It addresses archive pages, single vehicle detail pages, theme conflicts, permalink issues and asset loading problems.
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Image Import Errors
This document covers failures that can occur when the plugin downloads and attaches vehicle images during import. Images are handled the same way regardless of the source (AutoScout24 API, mobile.de, carcuro, an automatic feed, an e-mail inbox, or a file…
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Import Errors
This document covers failures, partial results, data issues and validation steps for the vehicle import process in the CarSyncPro plugin.
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Market Insights Issues
This document covers problems with the Market Insights and Market Insights features of the CarSyncPro plugin, including the Market Insights admin tab, price score display, days-on-lot calculation, and the daily pricing analysis.
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PDF Datasheet Issues
This document covers problems with the print-optimized vehicle datasheet feature of the CarSyncPro plugin, including access, rendering, missing data, images, settings and QR code generation.
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Permission Errors
This document covers access and capability errors that can prevent administrators or other users from accessing the CarSyncPro plugin features, importing vehicles, or managing listings.
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Shortcode Issues
This document covers problems that can occur when using the plugin's shortcodes to embed vehicle listings on WordPress pages or posts.
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Troubleshooting Overview
This document provides a structured entry point for diagnosing and resolving issues with the CarSyncPro WordPress Plugin. It describes the recommended diagnostic order, where to find logs and status information, and safe practices when involving support.